Download the GymMaster Member app from the App Store or Google Play. Create an account, choose a membership or purchase a session pack.

Once logged in, book your session through the app.

Choose a time that suits you and select a reformer bed (if available).

Arrive at your booked time.

You can arrive up to 15 minutes early to get ready.

At the door, open the app and select Check In or Scan — wait for the click, then head inside.

Once you’re in, you’re in - so come ready to move (grippy socks and all).

Tap the screen to create your YourReformer profile and follow the prompts on your personal screen:

Read & sign the waiver, select your Pilates experience level, choose your workout intensity and duration.

Connect your headphones (Bluetooth recommended: headphones made available on each kiosk)

Start a guided program tailored to your goals, or dive into the library with 300+ programmed classes to choose from.

Tap the little ♥️ to favourite classes and come back to them anytime.

Once you’ve completed your workout, make sure you sign out of your reformer. Grab a wipe from the back of the studio (next to the equipment shelf) and give your reformer a quick clean.

You’re ready to book your next session!