Privacy Policy

Effective Date: August 2025

At Reform Room, we are committed to protecting your privacy and ensuring the confidentiality of all personal information collected through our booking and payment systems. This policy outlines how we manage and safeguard your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We collect personal information necessary to provide you with our services. This may include:

• Full name

• Contact details (such as email address and phone number)

• Emergency contact information

• Booking and attendance history

• Health or injury disclosures relevant to class participation

• Payment and billing information

2. How We Use Your Information

Your personal information is used for:

• Scheduling and managing your bookings through our GymMaster system

• Communicating studio updates, reminders, and important information

• Monitoring class suitability and supporting your safety and wellbeing

• Processing payments and managing direct debits through a secure third-party provider

• Maintaining accurate administrative and business records

3. Storage and Access

All personal information is securely stored within the GymMaster booking system and our chosen payment processing platform. Access to this information is strictly limited to the owner of Reform Room.

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access, including the use of encrypted systems and secure logins.

4. Disclosure of Information

Your information will never be sold, rented, or shared with third parties for marketing purposes. We will only disclose personal information:

• With your explicit consent

• Where required or authorised by law

• To protect the safety of yourself or others

5. Third-Party Services

We use:

• GymMaster to manage all class bookings and memberships

• A secure third-party provider to process payments and manage direct debits

These providers may store your data on secure servers. While we take care in selecting reputable partners, we recommend reviewing their individual privacy policies:

• [Link to GymMaster’s Privacy Policy]

• [Link to Payment Provider’s Privacy Policy] Once confirmed insert here)

6. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you and request updates or corrections if needed. To do so, please contact us directly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be published on our website.

8. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this policy, please contact:

[Add contact details]

Reform Room